For Ages 21+

raj88 Responsible Gambling — Your Control, Your Protection

Q: Will I get my balance back if I activate self-exclusion?

Once self-exclusion is active, contact support@raj88.lat to withdraw any withdrawable balance remaining in your account. Our team will make the process straightforward. No new deposits or betting will be possible during the self-exclusion period.

Enjoy entertainment within your limits. At raj88, we believe that safe and mindful play is what brings genuine enjoyment.

Important Age Restriction

The raj88 platform is strictly for individuals aged 21+ or above. Minors are completely prohibited from opening an account or placing any bet. We conduct regular age verification and suspend suspicious accounts without delay.

Online betting and casino games are a form of entertainment — but when they go out of control, they can cause problems in personal and family life. raj88 always wants you to play in a healthy and mindful way. The core goal of our responsible gaming policy is to help you maintain that control.

On this page we will explain various tools, warning signs, and support options in detail — so you can make the right decisions in any situation.

Your Protection Tools

raj88 gives you full control to set your own playing limits. These tools are free and available to use at any time.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Time-Out Break

Take a temporary break from 24 hours up to 30 days. During this time, you will not be able to log in to your account or place bets.

Self-Exclusion

If you need a long-term break, close your account completely. You can choose from various periods ranging from 6 months to permanent.

Loss Limit

Play will stop automatically once you have lost a set amount. This reduces the risk of going beyond your budget.

Reality Check Alert

A reminder will appear at set intervals — showing how long you have been playing and your total wins and losses.

Direct Support

Contact raj88 via 24/7 live chat or email. Our team is always ready to help in both Bengali and English.

Steps to Activate a Tool

Log in to Your Account

Go to the raj88 Login page and sign in with your username and password.

Open Account Settings

Go to the "Account" section from the menu at the top right and find the "Responsible Gaming" tab.

Choose Your Preferred Tool

Select whichever you need — deposit limit, time-out, self-exclusion, or reality check.

Set Your Limit and Confirm

Enter the required details and click the confirm button. The change will take effect immediately.

Contact the Support Team

If you cannot find a tool or need extra help, write to us via live chat or at [email protected].

Recognise the Signs of Problem Gambling

Ask yourself the questions below. If you answer "Yes" to more than one, consider seeking support.

01 Do you keep playing to try to win back money you have lost?

02 Do you end up spending more time or money than you planned?

03 Are you hiding your gambling from family or friends?

04 Have you tried to stop gambling but failed repeatedly?

05 Do you feel anxious or irritable when you cannot play?

06 Are you gambling with borrowed money or by draining your savings?

If the Answer is "Yes"

Remember, seeking help is not a sign of weakness — it takes courage. Contact raj88 via live chat or at [email protected]. We are ready to help without judgment. If needed, activate self-exclusion on your account — it will take effect immediately.

Best Practices for Playing Safely

Set a Budget First

Decide how much you will spend before you start playing. Once you reach that limit, stop for the day.

Manage Your Time

Decide the maximum time you will play before each session and keep the reality check alert turned on.

Know Your State of Mind

Avoid playing when you are tired, stressed, or after drinking. It is easier to make decisions when your mind is clear.

Do Not Think of Gambling as a Source of Income

Betting is for entertainment — it is not a guaranteed way to earn money. The chance of losing is equal on every bet.

Let Your Family Know

Let your loved ones know about your gaming habits. Transparency helps maintain healthy behaviour.

Have the Courage to Stop When You Are Winning

Stopping while you are ahead is the wisest move. The thought of "just a little more" is often what leads to losses.

Contact Us for Support

The raj88 team is by your side seven days a week, twenty-four hours a day.

Live Chat Support

Email Support

For detailed issues, write to:
[email protected]
We respond in both Bengali and English.

Frequently Asked Questions

Yes. A deposit limit becomes active as soon as you set it. However, if you request to increase a limit, it may take up to 24 hours to take effect — this delay is intentional, to prevent impulsive decisions.

Once self-exclusion is active, contact [email protected] to withdraw any withdrawable balance remaining in your account. Our team will make the process straightforward. No new deposits or betting will be possible during the self-exclusion period.

A time-out is a temporary break — typically from 24 hours up to 30 days. Once the break ends, your account is reactivated automatically. Self-exclusion is a longer-term decision — for 6 months or more — and cannot be reversed until the period has expired.

No. raj88 strictly enforces a 21+ age requirement. Age is verified at account registration, and identity documents may be requested in suspicious cases. Accounts found to be operated by minors are closed immediately and any deposited funds are returned.

If you believe a family member is struggling due to gambling, speak with them directly and with empathy. Contact us at [email protected] and we will help activate appropriate protections on that account. We also recommend reaching out to any professional counselling service in the country for mental health support.

Once you reach your set loss limit, the system will automatically prevent you from placing further bets and will display a message. The limit will reset at the start of the next day or next week, depending on the period you chose. This rule exists for your protection — please respect it.

Play Safe, Play Happy

May every moment of entertainment on raj88 be mindful and in control. Activate your protection tools today.