Your Information Is Protected

raj88's Privacy Policy

Learn how your personal information is collected, used, and protected — with complete transparency.

Last Updated: 2026
Important Notice: This privacy policy applies to all services and features of the raj88 platform. By using this platform, you agree to the policies described below.
In Introduction

raj88 is a trusted online casino and betting platform that offers safe and enjoyable entertainment for users in Bangladesh. We place the highest importance on the privacy of our members.

This privacy policy ("Policy") describes how raj88 collects your personal information, how that information is used and stored, and what steps we take to protect your information. This policy applies to our website, mobile platform, and all associated services.

By opening an account on raj88 or using our services, you will be considered to have read, understood, and agreed to all terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

1 What Types of Information We Collect

raj88 may collect various types of information from its members. This information falls into two main categories:

1.1 Information You Provide Directly

When you register on raj88 or use our services, you may voluntarily provide the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • National ID or passport number (for identity verification where applicable)
  • Payment information (such as bKash, Nagad, Rocket, or Upay account details)
  • Username and password
  • Information provided during customer service interactions

1.2 Automatically Collected Information

When you use our platform, certain information may be collected automatically:

  • IP address and device type
  • Browser type and version
  • Log data related to the time and date of platform use
  • Pages visited and session information
  • Information collected through cookies and similar tracking technologies
  • User gaming and betting activity history
Age Verification: raj88 is for users aged 21 and above only. Age verification is required when opening an account. Collecting information from minors is against our policy and we work to prevent it.
2 How Your Information Is Used

raj88 uses collected information for specific and legitimate purposes. We may use your information for the following reasons:

2.1 Providing and Managing Services

  • Creating, verifying, and managing your account
  • Processing transactions — completing deposits and withdrawals
  • Applying bonuses and promotional offers
  • Providing gaming and betting services
  • Delivering VIP program benefits and rewards

2.2 Security and Fraud Prevention

  • Ensuring account security and detecting unauthorized access
  • Preventing money laundering and fraudulent activities
  • Enforcing responsible gaming policies
  • Preventing the creation of multiple accounts

2.3 Customer Service and Communication

  • Responding to your questions and complaints
  • Sending important account updates
  • Resolving technical issues
  • Informing you about new features and services (with your consent)

2.4 Platform Improvement

  • Analyzing and improving the user experience
  • Evaluating demand for new games and services
  • Monitoring the technical performance of the platform
3 Sharing Information with Third Parties

raj88 never sells your personal information. However, we may share information with third parties in the following specific circumstances:

3.1 Service Provider Partners

Our payment processing partners (such as bKash, Nagad, Rocket, and Upay) receive the information necessary to complete transactions. These partners follow their own privacy policies and may not use your information for any other purpose.

3.2 Game Providers

Game providers associated with us (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) may receive technical information related to gameplay, but not your personally identifiable information.

3.3 Legal Obligations

raj88 will be required to disclose information when legally required to do so through legal proceedings or a lawful order from a competent authority. This includes:

  • In response to a court order or legal process
  • To assist in fraud or criminal investigations
  • To protect our rights or the rights of users
Important: raj88 never sells or transfers your personal information to advertisers, data brokers, or any other commercial third party.
4 Cookies and Tracking Technologies

The raj88 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain your login session, verify security, and complete payment processes.

4.2 Functional Cookies

These cookies work to remember your preferences (such as language or theme) and personalize the user experience.

4.3 Analytical Cookies

These cookies are used to evaluate and improve platform performance, and collect anonymous data. This data does not personally identify you.

4.4 Cookie Controls

Most cookies can be controlled or disabled by changing your browser settings. However, disabling essential cookies may affect some platform functionality.

5 Data Security Measures

raj88 uses industry-standard technology and practices to protect your personal information. Our security framework consists of the following elements:

  • SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which guards your information from third-party access while in transit.
  • Secure Servers: Your information is stored in encrypted databases where access is strictly controlled.
  • Two-Factor Authentication: An additional layer of security applies when logging into your account.
  • Regular Security Audits: Our systems undergo regular security testing to identify and resolve vulnerabilities.
  • Staff Training: Employees who have access to personal information receive strict privacy training.
Please Note: Transmitting information over the internet or electronic storage is not completely secure. We strive for the highest level of protection, but we cannot guarantee absolute security. Keep your password confidential and always log out after use.
6 Data Retention Period

raj88 retains your information only for as long as necessary. Our retention policy is as follows:

6.1 While Your Account Is Active

Your information will be retained for the entire duration your account remains active. This is necessary to provide services, maintain history, and ensure security.

6.2 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for a period of time due to legal and regulatory obligations. In particular, financial transaction records and identity verification information are retained in accordance with legal requirements.

6.3 Data Deletion Requests

You may contact raj88 to request deletion of your personal information. However, information that must be retained to fulfill legal obligations may not be able to be deleted.

7 Your Rights and Controls

raj88 respects your right to protect your information. As a user of our platform, you have the following rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Correction: If there is an error in your information, you may request that it be corrected.
  • Right to Deletion: In certain circumstances, you may request that your information be deleted (taking legal obligations into account).
  • Right to Object to Processing: You may object to the processing of your information for specific purposes.
  • Right to Opt Out of Marketing Communications: You may request to stop receiving promotional messages at any time.
  • Right to Data Portability: You may request a copy of certain information we hold about you.

To exercise these rights, please contact our support team. We will try to respond to your request as quickly as possible.

8 Privacy of Minors

raj88 strictly prohibits participation by anyone under the age of 21. We do not intentionally collect any information from minors.

If a minor has registered on our platform and we identify this, the relevant account will be closed immediately and any collected information will be deleted.

If you believe a minor has opened an account on our platform, please notify our support team immediately.

For Parents: Use parental control software to keep children away from online gaming. Keep devices that are logged into raj88 out of children's reach.
9 Changes to the Privacy Policy

raj88 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date mentioned above will be revised.

For significant changes, we may send a notification to your registered email address. However, it is your responsibility to visit this page regularly to stay informed about the latest policy.

Continuing to use the platform after a policy change will be considered as your automatic agreement to the updated policy.

Contact Us

For any questions or concerns about the privacy policy, please contact our support team.

Email Support

For any privacy-related requests or questions:

[email protected]

Live Chat

Get live chat support 7 days a week, 24 hours a day.

Service is available in both Bengali and English.

To Exercise Your Rights: To request access to, correction of, or deletion of your information, contact us at the email address above. After verifying your identity, we will process your request as quickly as possible.

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