raj88 Help Center
Answers to all your questions about raj88
Accounts, payments, live casino, and support — find direct answers here to the most frequently asked questions from Bangladeshi players.
Whether you are new to raj88 or a returning player — questions come up from time to time. On this page we have brought together the most frequently asked questions about contact and support, live dealer games, withdrawals, and account management. Every answer is written in plain English so you can find a solution quickly. If you can't find an answer, reach out to our 24/7 support team.
Full FAQ
Contact & Support
raj88 offers two support channels — live chat and email. Click the live chat widget from any page on the site for instant help. To reach us by email, write to [email protected]. Both channels are active in Bengali and English.
Yes. raj88's support team is available seven days a week, twenty-four hours a day (24/7). Whether it's the middle of the night or a holiday — you can send a message any time via live chat or email ([email protected]) and a representative will assist you.
raj88's support team is able to assist in both Bengali and English. For Bangladeshi players, communicating in Bengali is more comfortable, so feel free to describe your issue in Bengali without hesitation. The team will help you in your language, quickly and effectively.
For a faster resolution, keep the following information at hand: your registered email or username, the approximate time the issue occurred (BST), which page or game the problem happened on, and a screenshot if possible. Having these details ready helps the support team resolve your issue more quickly.
For urgent issues — such as being unable to log in or a payment being stuck — choose live chat, as it provides an immediate connection. For detailed complaints that include documents or screenshots, email ([email protected]) is more suitable. You will receive the same quality of support through either channel.
Live Dealer Games
Yes, raj88's live casino section is fully mobile-friendly. You can play directly from any Android or iOS smartphone browser without needing to download a separate app. For the best experience, a stable mobile data or Wi-Fi connection is recommended.
In a live dealer game, a trained dealer broadcasts live from a real studio. You can see cards, a roulette table, or dice on your screen and place bets — just as if you were sitting in a real casino. World-class providers such as Evolution Gaming and Ezugi supply this streaming service.
Teen Patti is a popular three-card game from South Asia. Each player receives three cards and must form a stronger combination than the dealer's hand. Trail (three of a kind), Pure Sequence, Sequence and Pair are the best hands. On raj88, JILI's TeenPatti Joker and Teen Patti 20-20 versions are available.
Andar Bahar is a very simple Indian card game. The dealer reveals a middle card (the joker card), then deals cards alternately to two sides — Andar (inside) and Bahar (outside). You need to guess which side will receive a card of the same value first. Because the rules are simple, it is especially suitable for beginners.
raj88's live tables include a range of tables for players with different budgets — from low-limit tables for smaller budgets up to high-value VIP tables. The specific limits for each table are shown beneath the table icon in the game lobby.
Withdrawal Questions
The minimum withdrawal amount at raj88 is ৳500. This same limit applies across all four payment methods — bKash, Nagad, Rocket, and Upay. After a withdrawal request is approved, funds typically arrive in your wallet within 15 minutes to 2 hours.
To withdraw winnings from a bonus, the wagering requirement must be met. For the welcome bonus, the wagering requirement is 15 times the bonus amount. For example: if you receive a ৳1,000 bonus, that bonus's winnings become withdrawable after placing ৳15,000 in bets. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.
Withdrawals are usually completed within 15 minutes to 2 hours. If it takes longer, first check the transaction history on your bKash/Nagad/Rocket/Upay account. If the funds still haven't arrived, contact raj88 via live chat or at [email protected] with your request ID and the time it was submitted — the team will investigate promptly.
Yes, there are no set time restrictions on withdrawals at raj88. Withdrawal requests can be submitted any day of the week, at night or in the early hours. The bKash, Nagad, Rocket, and Upay mobile wallets are themselves active around the clock, so funds are generally delivered without any delay.
No. Under raj88's rules, withdrawals may only be made to a bKash, Nagad, Rocket, or Upay wallet registered in the player's own name. Withdrawals to third-party wallets are not accepted. This is an important rule in place to protect your account.
Account & Login
The most common causes of login issues are: an incorrect password or username, Caps Lock being on, old cache/cookies in the browser, or a temporary suspension on the account. First double-check your password, then clear your browser cache. If the problem continues, use the "Forgot Password" option or contact the support team.
Creating a strong password is important for account security. It is generally good practice to use a password of at least 8 characters combining uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Follow the guidelines shown on the page during registration. Avoid easily guessable passwords (such as 123456).
Click the "Forgot Password" link on the login page. Enter the email address you used during registration — an email containing a password reset link will be sent to you. If you have trouble with that, contact us directly via live chat or at [email protected]; after verifying your identity, the support team will assist you.
To update personal information on your account, go to the Account Settings section after logging in. If you cannot make the change directly, let the support team know — they will update the information after verifying your identity. This verification process is necessary to protect your personal information.
No. Under raj88's rules, only one account is permitted per person. Attempting to open multiple accounts may result in those accounts being cancelled and balances being forfeited. All benefits, bonuses, and VIP points are kept together in a single account.
Yes. You must be at least 21 years old to register and play at raj88. Opening an account for minors is strictly prohibited. If you have trouble with age verification, contact the support team with your ID details.
Still have questions? We're ready to help
The raj88 support team is available in Bengali 24 hours a day, 7 days a week. Chat with us directly via live chat or send us an email.
Live Chat — Instant Support
[email protected]